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Need to get in touch with the RateCity team?

For advertising and partnership enquiries: [email protected]

For data related enquiries and updates: [email protected]

For media and PR enquiries: [email protected]

For other enquiries: [email protected]

For credit score enquiries: If you find errors in your credit report, please contact the account provider directly.

Alternatively, you can contact Equifax: Call: 13 83 32 | Email: [email protected]

Seeking more information? These articles may help:

Credit Score

How to fix credit report errors

While it’s not that common, it is possible for your credit report to contain mistakes. If you think there’s a mistake on your credit report, there are steps you can take to make sure it is corrected.

Credit Score

How fast can you fix a credit score, and how do you do it?

Having bad credit may make applying for loans and credit cards feel impossible. But it is possible to recover from a bad credit score, though the length of time it will take may vary. Checking your credit report is often a good start, as is demonstrating your financial responsibility.

Credit Score

What to do if your credit score dropped for no reason

If your credit score has dropped, consider finding out why. There may be a good explanation, but if it’s an error or fraud, you’ll need to get it fixed.